Privacy Policy

Last updated: September 28, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Cookies and Similar Technologies

We use a small number of cookies. Only the essential ones are set without your permission; analytics and marketing cookies are set only if you allow them. The Cookies section below lists each one and explains how to change your choice.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Cookies

Cookies are small files a website stores in your browser. This section covers cookies and similar technologies, such as browser storage and tracking pixels, on nodenova.co.uk. The law (the Privacy and Electronic Communications Regulations and UK GDPR) lets us set essential cookies without asking; everything else needs your permission first.

When you first visit, we ask whether you allow analytics and marketing cookies. Until you choose, and if you choose "Essential only", no analytics or advertising code from Google or Meta loads on the page at all. You can change your choice at any time from "Cookie settings" at the foot of every page, or here:

Essential

Always on, because the site needs them to work or to respect your choice.

Name Set by Purpose Kept for
nn_consent NodeNova Remembers your cookie choice, so we do not ask on every page. Holds your choice and the time you made it, nothing else. 6 months
Calendly cookies Calendly Pages with a booking calendar embed Calendly, which sets its own cookies inside the calendar to run the booking and protect it from abuse. See Calendly's cookie notice. Set by Calendly

Analytics

Only if you allow analytics. We use Google Analytics to see which pages are visited, how people move between them and which features are used, so we can improve the site. We do not send Google your name, email address or anything you type into a form.

Name Set by Purpose Kept for
_ga Google Analytics Tells one visitor's browser apart from another's. 2 years
_ga_656VD8DGH0 Google Analytics Keeps track of the current visit. 2 years

Marketing

Only if you allow marketing. We use these to learn whether our adverts on Google and Meta (Facebook and Instagram) lead to visits, completed assessments and booked calls, so we spend on the adverts that work. We do not use them to build a profile of you or to show you personalised adverts on our behalf.

Name Set by Purpose Kept for
_gcl_au Google Ads Links a click on one of our Google adverts to what happens next on the site. 90 days
_fbp Meta Pixel Tells one visitor's browser apart from another's, to measure our Meta adverts. 90 days
_fbc Meta Pixel Keeps the click id when you arrive from one of our Meta adverts. 90 days
dac_attribution (browser storage) NodeNova Assessment page only, and only with analytics or marketing allowed: keeps the campaign details from the link you followed if you reload part way through, so a completed assessment is credited to the right campaign. Until you close the tab

Google and Meta may also set cookies on their own domains, under their own policies: how Google uses cookies and Meta's cookie policy.

Lawful basis, sharing and transfers

We rely on your consent for analytics and marketing cookies, and on our legitimate interest in running a working website for essential ones. With your consent, Google and Meta receive details of your visit: the pages you view, your browser and device type, an approximate location derived from your IP address, and events such as a completed assessment or a booked call. Google and Meta may process this data in the United States, under the UK Extension to the EU-US Data Privacy Framework or the standard contractual clauses in their data processing terms. Google Analytics keeps this data for no longer than 14 months.

Changing your mind

Use "Cookie settings" at the foot of any page. If you withdraw consent, we stop loading the tags straight away and delete the analytics and marketing cookies listed above from our domain. We ask again after 6 months, or sooner if we add a new kind of cookie. You can also block or delete cookies in your browser settings; blocking essential cookies means we cannot remember your choice.

Delegated Authority Control Assessment

This section covers the assessment at nodenova.co.uk/products/remit/assessment. The controller is NOVA AI SW LIMITED, trading as NodeNova, company number 16962401, registered office 5 Den Road, Teignmouth, Devon, TQ14 8AR. Contact: info@nodenova.co.uk.

What we collect

Why we use it

The score is calculated automatically from your answers. It is an estimate for your own use, and we make no decision about you based on it. We do not sell your data or share it for anyone else's marketing.

Who processes it for us

Google and Calendly may process data outside the UK, under the safeguards in their own data processing terms.

How long we keep it

We keep your details, answers and email history for 24 months after your last contact with us, then delete them. If you unsubscribe, we keep only your email address, so that we do not email you again. Deleted records leave our backups within 14 days.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict our use of it, and withdraw consent for benchmark research, by emailing info@nodenova.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: